Laundry operations, pickup and delivery — one system

Laundry, connected. From pickup to delivery.

CleanLoop connects customer demand, independent driver services, laundry-floor production, custody and payments—so every team knows what happens next.

Find your workspace See how CleanLoop works
  • Built for U.S. laundry operators
  • English + Spanish workflows
  • Launching first in New York
01One customer orderSchedule, service, pounds, payment and status stay connected.
02Independent pickup and deliveryEach service can be accepted and completed by the right available driver.
03Verifiable laundry custodyBags, weights, evidence, exceptions and operator actions remain auditable.
04Money tied to completionCharges, earnings, commissions and payouts follow real service states.
One platform, four purpose-built workspaces

Every role gets the decisions it needs—without losing the shared order.

Customer, driver, laundry and operations interfaces share one lifecycle while keeping ownership, permissions and next actions clear.

CURole-specific

Customer app

Manage membership, request pickup, review payment and track the full order.

Customer access
DRRole-specific

Driver app

Accept pickup or delivery services, follow the next stop and capture custody proof.

Driver access
LARole-specific

Laundry portal

Reconcile bags, run production, record final weight and release delivery safely.

Laundry access
OPRole-specific

Operations control

Monitor the network, resolve exceptions and control orders, services and money.

Operations access
One order, clear responsibility

The customer buys one outcome. CleanLoop coordinates every operation behind it.

Pickup and delivery are independent services. Laundry production is its own controlled stage. The customer order keeps the entire promise connected.

CL-1208Routine 75 · 2 bags · Saturday 8:00 a.m.One customer order
Swipe or use the arrows to follow the complete order.
01

Customer confirms

Address, time, care, plan, pounds and payment are reviewed before the order is sent.

Owned by the order
02

Pickup service

An available driver accepts origin, destination, bags and estimated earnings.

Driver A
03

Laundry production

The laundry confirms custody, records weight and evidence, processes care and marks ready.

Laundry team
04

Delivery service

A qualified driver accepts the return independently and confirms delivery with the required proof.

Assigned driver
05

Order completed

Delivery is confirmed, required evidence exists and no blocking operational exception remains.

CleanLoop
Ready for delivery is not completed. CleanLoop closes the order only after confirmed delivery, required evidence and resolved blocking exceptions.
The heart of CleanLoop

A laundry workspace built for the floor, not for another spreadsheet.

Employees see the queue that needs action. Managers see capacity, exceptions and readiness. Owners keep a clear record of what was processed and what should be paid.

01Receive and reconcile bags before production starts.
02Record final weight and evidence where the work happens.
03Release delivery without pretending the customer order is complete.
CLLaundry Partner
Sample data · Product preview

Production queue

Do the next required action without losing custody.

Sample workflow
Awaiting intake3
In production7
Quality review2
Ready today5
OrderBagsWeightDueNext action
CL-12082 received24 lb10:30 AMStart production
CL-11971 received18 lb11:15 AMRecord evidence
CL-11883 reconciled31 lb12:00 PMMark ready
CL-11812 received22 lb12:30 PMQuality check

Each state change records the operator, time, bag count, weight and required evidence.

View the sample workspace
One platform, four focused experiences

Every role sees the decision it needs to make next.

Customer prepares. Driver executes. Laundry produces. Operations resolves. No role receives a generic dashboard.

Customer app

Confidence before the order is sent

The customer reviews address, routine, care, plan, pounds, estimate and payment before creating an order.

  • Saved weekly or biweekly routine
  • Membership or pay-per-use clarity
  • Pickup and delivery tracked separately
View customer path
9:41CleanLoopEN

Good morning, Maria

Your pickup is ready

Saturday routine8:00 AM · 2 bagsRoutine 75 · 38 lb and 2 cycles available
Review request
PaymentVisa · 4242
Estimated due today$0 · Covered by plan
Aligned business model

More recurring orders create value for laundries, drivers and CleanLoop.

Software supports the operation. Usage revenue follows completed laundry value, not promises or vanity metrics.

Open investor brief
Recurring customer revenue

Membership routines create predictable order opportunities without creating orders automatically.

Marketplace service supply

Pickup and delivery can be accepted independently, avoiding dependence on one driver for the entire customer order.

Auditable operational value

Bag custody, weight, evidence and completion states support customer charges, earnings and partner amounts.

Plans that scale with operations

Start with one location. Scale with proven demand and operational control.

Software fees cover the operating system. Usage commission follows completed laundry revenue, so costs stay aligned with real activity.

See complete pricing
Swipe or use the arrows to compare every plan.
Commission only

Partner Free

Join the laundry network without a monthly software bill.

$0/month + 8%
  • Partner order portal
  • Service and SLA profile
  • Weekly settlement report
Explore partner entry
Best for launch

Launch Monthly

For one laundry launching recurring pickup and delivery in a focused service area.

$199/month + 5%
  • Customer app access
  • Laundry operations portal
  • Up to 250 revenue orders per month
Launch one location
Recurring operations

Growth Monthly

For laundries ready to operate recurring pickup, delivery and subscriptions.

$399/month + 4%
  • Customer, driver and operations apps
  • Laundry production portal
  • Stripe billing and revenue visibility
Review Growth
Multi-location

Operator Monthly

For operators coordinating multiple laundries, services and teams.

$799/month + 3%
  • Multi-branch operations
  • Advanced roles and controls
  • Priority launch support
Review operator plans
Launch with operational control

Put your first service area in motion with a workflow your team can run.

Configure one location, rehearse a complete real order and verify the launch scorecard before opening to a wider market.

  • One configured location
  • A complete real-order rehearsal
  • A measurable launch scorecard
Plan your launchContact CleanLoop